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Impactful Stories

Nine organisations, thousands of voices, decisions that stuck. See how the Kgotla Process turns dialogue into lasting change.

TRUSTED BY INDUSTRY LEADERS

Rio Tinto Shell Nederlandse Rode Kruis Rabobank KLM Royal Dutch Airlines Dienst Justitiële Inrichtingen De Beers Group EY
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3,800 People. 36 Decisions. One Mine Transformed.

When safety incidents spiked and rumours of closure spread through Palabora Mining Company, Rio Tinto turned to dialogue instead of directives. Over 10 days, 3,800 employees and contractors shared 520 ideas, distilled into 60 root causes across 9 themes. Leadership acted on 36 decisions — rebuilding safety systems, training and trust from the ground up.

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24 Years of experience
83 Organisations transformed
82,500+ People listened to
11 Countries globally

CASE STUDIES

List of Case Studies

SUCCESS STORIES

Tony Lennox

“The Kgotla® process gave us clarity about the future, better understanding about our company and a calmness about the destiny of everyone involved.”

— Tony Lennox, Managing Director, Palabora Mining Company, Rio Tinto
Annemarie van den Berg

“Kgotla interventions prepared the employees for large scale change and changing the banking game. At the same time many decisions were taken based on the wisdom of the 550 employees.”

— Annemarie van den Berg, CEO, Rabobank Utrecht
Cees Breederveld

“The Kgotla is a perfect way to bridge large differences of opinion and listen to everyone’s ideas.”

— Cees Breederveld, Secretary General, Dutch Red Cross
Maarten Koopmans

“A working environment which represents who we are and where we are.”

— Maarten Koopmans, Vice-President KLM Passenger Services, Air France-KLM

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