- English
- 中文（简体） Coming soon
Tennant
A 150-year-old global manufacturer, a chemical-free cleaning innovation, and a sales organisation rebuilt around it.
About the client
US-based Tennant, founded in 1870, is a global manufacturer of floor-cleaning machines and speciality floor coatings. It had developed an innovative technique that uses electrolysed water to clean floors without chemicals.
Business challenge
- Bringing a revolutionary, chemical-free cleaning product to market
- Redefining and reorganising the marketing and sales departments
- Fundamental changes in roles, responsibilities and processes across the company
The Kgotla® Intervention
- A Kgotla with experts from Tennant’s operations all over the world
- Every voice heard, to form one truly global vision
- Focus on the processes that would actually shape future strategy
Facts and Figures
- Client:
- Tennant Company (US), founded 1870
- Sector:
- Industrial products & services
- Participants:
- under 250 global experts and leaders
- Format:
- Global Kgotla dialogue
Decisions and Achievements
- Clarity on which internal processes would influence future strategy
- Decisions on which units needed to adapt to the change
- A simplified changeover programme and clearer roles and responsibilities
- Global teams took the vision to their regions, adapted to local culture — still working that way one year on
SUCCESS STORIES
“We are preparing ourselves for the next phase: chemical-free leadership. Through the Kgotla process we have been able to build a strong identity, a vision and a healthy community of leaders and project team members to realise our dream.”
“The Kgotla® process gave us clarity about the future, better understanding about our company and a calmness about the destiny of everyone involved.”
“Kgotla interventions prepared the employees for large scale change and changing the banking game. At the same time many decisions were taken based on the wisdom of the 550 employees.”
“The Kgotla is a perfect way to bridge large differences of opinion and listen to everyone’s ideas.”
“A working environment which represents who we are and where we are.”
